At Konect™, we are committed to delivering your orders efficiently and securely. Please review our shipping policy below:

1. Shipping Locations

We currently ship our products within the USA and offer international shipping upon request.

2. Processing Time

• Orders are processed within 5-7 business days after confirmation.
• Custom orders may take additional processing time, depending on personalization requirements.

3. Delivery Timeframes

Shipping times vary based on location:

• USA: 3-7 business days
• International Shipping: Estimated 7-15 business days, depending on the destination.

These timeframes are estimates and may vary due to carrier delays, customs clearance, or other unforeseen circumstances.

4. Shipping Fees

• We offer Free Worldwide shipping .

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number to monitor your shipment’s progress.

6. Delivery Issues

If your package is delayed or lost, please contact us at support@mykonect.com. We will work with our shipping partners to resolve the issue as soon as possible.

7. Incorrect Address

• Customers are responsible for providing an accurate shipping address at checkout.
• If an incorrect address is provided and the package is returned to us, additional shipping fees may apply to resend the order.

8. Damaged Packages

If your package arrives damaged, please take clear photos and contact our support team within 3 days of delivery.

9. International Shipping Considerations

• Customers outside the USA are responsible for any customs duties, taxes, or import fees imposed by their country.
• Customs clearance may cause additional delays beyond our estimated delivery times.

10. Contact Us

For any shipping-related inquiries, reach out to us at:
Email: support@mykonect.com